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IT Support

DiMare Fresh, Inc. is seeking an experienced IT Support person to join our support staff.

Duties/Responsibilities:

• Provide Help Desk support to all locations
• Maintain data setups in Produce Pro
• Troubleshoot equipment issues
• Train employees in using software and hardware, and provide technical support when needed
• Travel as necessary
• Other duties as assigned

Required Skills/Abilities:

• Bilingual (in English/Spanish) – speak and write
• Two years of experience in IT
• Proficient in Produce Pro (preferred but not required)
• Preferred experience with produce or food service industry
• Excellent customer service
• Good working knowledge of Windows and Microsoft Office
• Knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
• Proficient with Android devices
• Experience with SOTI is a plus
• Excellent interpersonal skills
• Ability to maintain confidentiality of company information

Education and Experience:

• Bachelor’s degree (or equivalent) in computer science
• Project management experience
• Professional certification

Job Type: Full-time

Pay: $45,000.00 – $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fort Worth, TX 76155: Reliably commute or planning to relocate before starting work (Required)

Experience:

• IT: 2 years (Required)

Language:

• English and Spanish (Required)

Work Location: In person

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