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About the job

Job Title: Member Engagement and Events Director

Reports To: President/CEO

FLSA Status: Exempt

Approved By: Board of Directors

Summary

The primary function of this position is to recruit and retain members to the RGV Partnership, promote the benefits and programs of the RGV Partnership, RGV Partnership Foundation and RGV Citizens Again Lawsuit Abuse (collectively, whether one or more, the “organization” through direct sales. This position will require the employee coordinate and collaborate on all events and programs of the organization. The organization will encompass the RGV Partnership, RGV Partnership Foundation and RGV Citizens Against Lawsuit Abuse which are managed by the President/CEO. This Position will assist in coordinating marketing and special event job responsibilities. The position will require fundraising experience.

Essential Duties and Responsibilities include the following and other duties that may be assigned from time to time.

Membership:

· Generate revenue through the sale of new memberships for the RGV Partnership; achieve quarterly goals for the organization

· Prospect new members by identifying leads and leveraging referrals via telephone, mail, events, promotional magazines, on-line newsletters and personal visits

· Initiate sales process by scheduling appointments, making initial presentation, understanding membership benefits, both tangible and intangible

· Close sales by building rapport with potential accounts, explaining chamber capabilities, overcoming objections, preparing contracts

· Expand sales in existing accounts by introducing opportunities for event and member sponsorships

· Outreach annually to members to assess concerns and encourage involvement (to 50% of the members by end of July and the remaining 50% by end of December of the same fiscal year)

· Develop and, upon approval, execute membership programs and activities designed to increase membership

· Provide historical records by producing bi-weekly contact lists of all calls to recruit and retain members, including the results

· Promptly submit membership applications and payments to finance department

· Ensure that information on members is accurate in database on a daily basis

· Send follow-up correspondence (i.e. thank you letters, requests for information, etc.) to new and renewing members and prospects

· Contribute information to market strategy by monitoring current members and conveying their needs to management

· Recommend new services by evaluating current member comments; identify needs to be filled

· Assist President/CEO in preparing new member prospect packets and membership marketing materials

· Perform appropriate duties as assigned by the President/CEO

· Contribute toward the maintenance of an efficient and ethical image of the organization

Marketing:

· Support marketing activities related to the promotion of the organization and write various materials, which may include website content, paid advertisements, media relations, press releases and public relations

· Quarterly Email Newsletter (utilize software provided by RGV Partnership):

Ø Produce email newsletter layout and design templates

Ø Complete research, compile and proof final newsletter

Ø Contribute and write articles in the newsletter

· Social Media:

Ø Manage the social media accounts of the RGVP

Ø Post activity information in a timely manner (during events, if possible)

· Website (to work along with web developer with content):

Ø Produce and update website content on a daily basis

Ø Post picture of events and up to date news.

· Maintain a high level of understanding of marketing trends

Special Events:

· Support key fundraising events related to the organization such as the RGV Legislative Tour, RGV Day in Austin, RGV 2 DC, Honors Banquet, Golf Tournament, Quarterly Meet & Greet and others assigned by the President/CEO.

· Support services for events, such as accommodation and transportation for participants, facilities, catering, audio-visual equipment, signage, displays, special needs requirements, printing, security and other needs

· Engage in event topics and secure featured speakers. Plan programs, agendas and services according to event specifications

· Monitor event activities in order to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise

· Design and implement efforts to publicize events and promote sponsorships to both members and non-members. Monitor the effectiveness of the various methods of communication utilized

· Help produce promotional brochures, newsletters, press releases and registration forms for events

· Secure corporate sponsorship and philanthropic gifts in support of events

· Establish and maintain relationships with sponsors and suppliers as they relate to the events

· Recruit and train volunteers and support staff required for events. Organize registration of event participants

Fundraising

• Implement a monthly strategy of writing, calling and holding one-on-one meetings with current members and prospective donors to ask them for financial support.
• Meet specific monthly fundraising performance benchmarks related to annual organizational fundraising goals.
• Follow up on outstanding pledges.
• Implement a outreach program of work to meet with current and prospective members and sponsors.

Cultivation

• Keep in touch with donors throughout the year, creating and sending at least six personalized updates.
• Engage donors in program and organizational work, such as events or campaign actions.
• Develop and implement customized cultivation strategies for top donors.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to sit, stand and walk. Able to lift and/or move up to 30 pounds. Communicate effectively with staff, Board Members, members of the organization and key stakeholders. Visual, Speaking and hearing ability sufficient to communicate in person or over the phone.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer Statement

The Rio Grande Valley Partnership is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

• Medical insurance
• 401(k)